How to Change the Balance Owing Amount on a Check?

How to Change the Balance Owing Amount on a Check?

  1. Click Dashboard
  2. Click Attendee Module
  3. Click Manage button
  4. Located on the right side of the screen, in the Search field, enter the first few characters of the Attendee First or Lastname
  5. Click the Manage button for the Attendee
  6. Click Payments in the horizontal menu
  7. Select Manage Payments
  8. Click Edit beside the check entry
  9. Edit the Amount field
  10. Enter into Note a reason for the amount change
  11. Click the Change Payment Amount button
    • This will update the check amount to the proper balance owing

    • Related Articles

    • Where to start? Atendee Registration Checklist

      The purpose of this article is to provide a series of steps in the process of preparing your registration site. This article is useful for beginners, but also for those who may need a refresher. Each of the below steps corresponds to one or more ...

    • How to Process Payment by Check / Cheque / Wire Transfer

      Click Dashboard Click Attendee Module Click Manage button Click Filter By Status - dropdown box, then Select Pending NOTE: Registrations in Pending are those who have indicated payment by an offline method (i.e. non-credit card payment type). Click ...

    • Submission Review Module Overview and Beginner's Guide: How to use the Review Module

      Submission Review Module Overview and Beginner's Guide For information on the new Multi-Review module, click here for instructions. If you are using the Standard Review module continue reading below. If you would like to upgrade your Standard Review ...

    • There is a problem with this group's net owing - Error Message

      If an admin for a group sees this message when they try to pay for their group, the main cause of this would be that there is a refund owing to one of the attendees in that group. For a Group Registration: Click Dashboard Click the Attendee module ...

    • Swapping Registration Items

      There may be instances where an attendee has paid for an item already and want to change their registration and apply the payment to another item instead of being refunded the full amount and repaying. Using the Swap items functionality will allow ...