How to Edit an Attendee's Registration?

How to Edit an Attendee's Registration?

This is a detailed example of how to correct an incorrect registration type selected by the delegate when registering.
​
  1. Click Dashboard
  2. Click Attendee Module
  3. Click Manage button
  4. Located on the right side of the screen, in the Search field, enter the first few characters of the Attendee's Last Name
  5. Click the Manage button for the Attendee
  6. Click Registration in the horizontal menu
  7. Select Delete Items
  8. Click Edit beside the incorrect item (i.e. the incorrect registration type)
  9. Provide a Note e.g. incorrect registration
  10. Click the Delete Invoice Item button
  11. Click Registration in the horizontal menu
  12. Select Add Items
  13. In the Registration Form, Select the correct item to add to the invoice (i.e. the correct registration type)
  14. Scroll to the bottom and Click the Update Registration button to save changes
 If there is a monetary difference, it will either show a balance owing or you will need to apply a refund or a credit note. 

To remove a specific item from a Registration

  1. Click Dashboard
  2. Click your Attendee Module
  3. Click Manage button
  4. Located on the right side of the screen, in the Search field, enter the first few characters of the Attendee First or Lastname
  5. Click the Manage button for the Attendee
  6. Click Registration in the horizontal menu
  7. Select Delete Items
  8. Click Edit beside the item to remove
  9. Provide details in Note for the removal
  10. Click the Delete Item button




    • Related Articles

    • Attendee Settings

      How to open/close my Registration Site Click Dashboard Click Attendee Module In the System Status section of the window, click System Open toggle button Green = Open toggle button / Red = Closed toggle button. Anyone trying to access the registration ...

    • Registration Form

      How to create a Registration Form? Click Dashboard Click Attendee Module Click Settings Click Registration Setup Select Registration Fields Click + Add New Field button Select the Field Type Enter a label for Field Label Click Add Field If ...

    • How to Add Items to an Attendee's Registration?

      Here you may walk through the conference registration form, and add or edit on any field items onto the attendees registration. You are editing the initial registration form submitted. This feature is for an attendee who calls in and asks for ...

    • How to Cancel / Reinstate / Delete an Attendee Registration?

      How to Cancel an Attendee Registration? Cancel a paid registration. This will remove all invoice items. Do not use this method if you want to delete an individual invoice item(s) from an attendees registration i.e Tuesday lunch or Golf Tournament - ...

    • How to Substitute an Attendee with Another Person in a Group Registration?

      Click Dashboard Click Attendee module Click Manage Groups in the left side menu Click on the row the Group appears on in the list Click See All Group Members in the right side menu Click the Edit Registration button for the name of the person who is ...