How to Edit an Attendee's Registration?

How to Edit an Attendee's Registration?

This is a detailed example of how to correct an incorrect registration type selected by the delegate when registering.
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  1. Click Dashboard
  2. Click Attendee Module
  3. Click Manage button
  4. Located on the right side of the screen, in the Search field, enter the first few characters of the Attendee's Last Name
  5. Click the Manage button for the Attendee
  6. Click Registration in the horizontal menu
  7. Select Delete Items
  8. Click Edit beside the incorrect item (i.e. the incorrect registration type)
  9. Provide a Note e.g. incorrect registration
  10. Click the Delete Invoice Item button
  11. Click Registration in the horizontal menu
  12. Select Add Items
  13. In the Registration Form, Select the correct item to add to the invoice (i.e. the correct registration type)
  14. Scroll to the bottom and Click the Update Registration button to save changes
 If there is a monetary difference, it will either show a balance owing or you will need to apply a refund or a credit note. 

To remove a specific item from a Registration

  1. Click Dashboard
  2. Click your Attendee Module
  3. Click Manage button
  4. Located on the right side of the screen, in the Search field, enter the first few characters of the Attendee First or Lastname
  5. Click the Manage button for the Attendee
  6. Click Registration in the horizontal menu
  7. Select Delete Items
  8. Click Edit beside the item to remove
  9. Provide details in Note for the removal
  10. Click the Delete Item button




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