How do I get a PDF of my invoice?
- After logging in to the site, click the PDF icon located in the Contact Info section near the top of the screen.
- A pop-up save window will appear, where the user can save the PDF file to their computer.
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How to Apply a Credit for an Invoice (or Refunded Check payments)?
Apply a Credit to an invoice when refunding an attendee's payment in part or whole when you cannot issue a direct refund through X-CD. A Credit Note does not process the actual refund transaction, but records the offline refund on the invoice in the ...
How to apply a Credit to a Group Registration?
Click Dashboard Click Attendee module Click Manage Groups in the left side menu Search for the relevant group registration Click on the row, the group registration appears on Select See All Group Members on the far right side Click Edit ...
How to download complete registration invoices in PDF format?
Click Dashboard Click Attendee module Click Reports button Under the Attendees tab, click Go for Complete Attendees To obtain invoices for another registration status, select Go for the corresponding attendee report e.g. Pending Click the Download ...
How to Download a Group Invoice?
Click Dashboard Click your Attendee Module Click Manage Groups in the left side menu Click on the row the Group appears on in the list Click Group Invoice in the horizontal menu This will prompt you to save a PDF of the invoice.
How to record a Refund (Credit) for an Exhibitor Registration
If the Exhibitor module is is setup to issue refunds directly, then use the Refund Payment menu option in X-CD. If the Exhibitor module is not setup to issue refunds, then use Create Credit menu option and issue the refund amount through the payment ...