How to apply a Credit to a Group Registration?

How to apply a Credit to a Group Registration?

  1. Click Dashboard
  2. Click Attendee module
  3. Click Manage Groups in the left side menu
  4. Search for the relevant group registration
  5. Click on the row, the group registration appears on
  6. Select See All Group Members on the far right side
  7. Click Edit Registration for the specific individual invoice to apply for the credit
  8. Click Payments in the horizontal menu
  9. Select Create Credit
  10. Enter the Credit Amount
  11. Enter a Credit Note reason
  12. Select Yes for Mark Credit as Processed
  13. Click Add Credit
    • Note: This only records a credit
  14. You will need to log into your payment gateway account to issue an actual refund to the credit card that is equal to the credit amount.

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