Support | Registering | Knowledge Base

Registering
How do I remove an item(s) from my registration before I checkout?
After logging in to the site, click the Shopping cart icon located in the Contact Info section near the top of the screen. Select an item and Click Delete Item
How do I make two payments using different credit cards?
For example, if an attendee wants to pay for social tickets using a personal credit card and pay for registration using a business card. After logging in to the site, click the Shopping Cart icon, ensure the invoice only contains registration items ...
How do I access the link to the hotel group block?
If you have set up the hotel link in your Attendee Registration Module, your attendees can access the link to your hotel group booking by following the step(s) below. After logging in to the site, click the Hotel icon located in the Contact Info ...
How do I get a PDF of my invoice?
After logging in to the site, click the PDF icon located in the Contact Info section near the top of the screen. A pop-up save window will appear, where the user can save the PDF file to their computer.
How do I print a copy of my invoice?
After logging in to the site, click the Invoice Printer icon located in the Contact Info section near the top of the screen. A browser screen will open where the user may use their browser print function to print their invoice

Popular Articles
Recording Instructions for Speaker Self-Recording
General Tips Use Google Chrome to record your presentation. Using Google Chrome will allow you to STOP the presentation using their floating screen display control. Make sure that you give the webpage access to your microphone (and camera if you want ...
How to Record a Presentation in the Submission Platform
IMPORTANT NOTES: Use Chrome, Firefox or Safari as your browser and ensure it is the latest version. Ensure you have sufficient free disk space on your computer (Minimum recommended free space is 750 M). Ensure you have a strong internet connection. ...
Speaker Tips and Tricks
Speaker Tips and Tricks Equipment and environment: ● Raise your computer if using the built-in camera. The most flattering angle for the camera to capture your face is from the same level or a little above your face. Grab some books or a slim box, ...
How to Upload a Pre-Recorded Presentation
Do not follow these steps to upload a video if recording using the Submission Platform, the upload recording step is embedded in the self-recording process. Important Notes for recording outside of the Submission Platform Do not record in 4k - use HD ...
Know Before You Go Virtual!
Technical Recommendations For Using the Virtual Platform A stable, high speed, Internet connection Check that your browser is up-to-date. Using the latest version of Google Chrome is recommended. To check the version of your browser, click the 3 dots ...

Registering