Payment Gateway
How to enable or edit partial payments in the exhibitor module
In the exhibitor module, payment settings may be configured to allow partial payments if all of the following conditions are true: You do not collect taxes and You collect an initial deposit amount. IMPORTANT NOTE: Partial payments cannot be applied ...
Fraud Detection in Authorize.net and PayPal Processors
If you have fraud detection settings configured in your Authorize.net or PayPal merchant account settings, some payment transactions may be flagged and held on the authorize.net/ PayPal side and would require to be reviewed and approved or voided. ...
Unlocking Accounts Due to Failed Payment Attempts
When a user is attempting to pay, the system will lock their account after there have been three unsuccessful attempts. How to unlock an attendee who has been locked from submitting payment Click Dashboard Click the module where the person is ...
Error message when trying to Refund a Payment?
Each payment gateway has varying times for the window time period for when refunds can be issued. If you receive a message such as 'You are over the time limit to perform a refund on this transaction.' when attempting to issue a refund through your ...
How to run overall financial reporting for reconciling transactions?
The financial reporting area allows you to view your revenue across multiple modules. Click Dashboard Click Financial Reporting in left-side menu Pick your date range - a full year or even just a single day if you want to reconcile transactions for ...
Testing Payments in Credit Card Test Mode
When your modules are set up by X-CD your payment processor is left in Credit Card Test mode so clients may review and check their form content, layout and requirements prior to testing payment. When in credit card test mode, transactions are NOT ...
Moneris Setup (For Using Dues Auto-Renewal)
NOTE: Auto-Renew is an added feature that will allow your end users to opt-in for recurring billing at the time of member renewal. The following keys/tokens need to be sent to the X-CD contact working with you to setup your site: res_id res_key API ...
How to Find Credit Card Transaction Responses?
To view all credit card responses across all modules Click Dashboard Click Other Tools under the Admin Dashboard heading Click Credit Card Processor icon Click History tab Locate the name of the individual by entering part of the lastname in the ...
How to Set the List of Acceptable Credit Cards?
NOTE: These settings will be universally applicable across all modules connected to your payment processor in your X-CD site. Click Dashboard Click Other Tools tab Click Credit Card Processor icon In Credit Card Types field, highlight the credit ...
How to Set a Currency Type for Online Payments?
The default currency is USD. Should you wish to enable a different currency, follow the steps below: From the Dashboard, Enter the module you'd like to change, Click Settings, Under the Settings or Module Settings menu, click Payment Settings. Scroll ...
Configuring or Editing the Payment Settings Screen
Invoice Header/Footer Information Click Dashboard Click into the corresponding module e.g. Attendee or Exhibitor or Ecommerce Store Click Settings button Click Settings in horizontal menu Select Payment Settings Scroll down to Invoice Header / ...
Linking Payment Gateway to X-CD
You will need to contact your Financial Service provider to obtain your API credentials. The API credentials will consist of an API username, API password and API signature. NOTE: the API credentials are different than your financial service / ...
What are the Online Payment Systems that may be used with X-CD?
Contact sales@x-cd.com to discuss the payment options available to integrate with your online payment system if it is not listed below. The X-CD system only integrates with payment processors that support a hosted payment method such as: ...