Resending a previous email, deleting an email and editing the date/time of a scheduled email
How to Edit / Change the Date / Time of a Scheduled Email?
- Click Dashboard
- Click Email Management in left-side menu
- Click Scheduled Emails tab
- Click Update button next to the scheduled email message, edit the message and/or select a new date / time
- Click Update Email button
How to Delete a Scheduled Email Message?
- Click Dashboard
- Click Email Management in left-side menu
- Click Scheduled Emails tab
- Click Delete button next to the scheduled email message you want to remove
How to Resend a Previously Sent Email Message?
Email History is a view of all the emails that have been sent from your system. You may see the date the email was sent, the module it was sent from, the group it was sent to, you may view the actual text of the email, and you may open a pop-up to view a list of all the recipients.
Note: This will pre-populate the Email contents from a previous email. This will not resend the message to the same list of recipients. In order to resend to a tailored group list, you will need to Import Contacts, then follow the Resend Email steps below.
To Resend an Email from your Email History
- Click Dashboard
- Click the module you wish to send an email from (e.g. Speaker Module)
- Note: If you wish to send to a specific individual, click Contacts Module, search for the person, click on the row the person appears on, click Email in horizontal menu, then proceed to Step #5
- Click Download button
- Filter down to the group you wish to email
- Click Send Email
- On the email screen at the top, click "Click here" to use a message from email history
- Click Re-Send beside the email you want to re-use, this will populate the compose screen with the content of the message selected where you may re-edit the content and send the message.
Note: You will be able to edit the email before sending.
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