OnSite Admin App

OnSite Admin App

The X-CD OnSite App is meant to be used by administrators, on site staff, volunteers, and temp workers and has a variety of functions.

Overview

There are two main functions of the X-CD OnSite App:
  1. Badge Kiosk Mode
  2. Session Scanning & Access Control 
This article will explain the X-CD OnSite App functions, and best practices on how to use your app

Downloading the App

  1. If you rent your badge printing hardware through X-CD, your iPads will come pre-loaded with the X-CD OnSite App already installed. If you have your own hardware, or rent from a third party rental company you must download the OnSite App. 
  2. Any volunteers, staff, or temp workers who are responsible for session scanning, or sessions access control (digital tickets and QR code scanning) should also download the X-CD OnSite app on their own personal devices. 









Logging In

  1. After you have downloaded the App, you will be prompted to enter a "Site Identifier". This is the same alpha code that you use to log into your X-CD portal online, after https://www.xcdsystem.com/________
  2. Enter your site identifier, I.e "abcd"
  3. Now you will have to log into the app using an account with admin access, or access to the OnSite App.
  4. If you are already an admin in X-CD, use the same login that you normally use


Login & Account Access

  1. Any Super Admins from your X-CD system will have access to use the OnSite App
  2. If you want to grant access to temp staff or volunteers helping on site, you can add one-off OnSite Admins from the X-CD OnSite Module. You can access the onsite module from https://www.xcdsystem.com/YOURDIRECTORY/admin/onsite/
  3. Click Settings
  4. Click Admin Access
  5. You can create new accounts for accessing the OnSite App, or you can select contacts from your system if they already exist in the database
  6. You can then grant the functional access you want to give to the user

Badge Kiosk Mode

In order for the Badge Kiosk to work, you first need to have your Zebra printers plugged in and connected to the internet at your conference venue. This is a critical first step. Without this, your the X-CD OnSite App will have no printers to connect to, and the Kiosk Mode and badge printing options will be inaccessible.
  1. Click on the BADGE KIOSK icon on the home screen of the app once you are logged in
  2. If you do not see this - you must ensure either that the account you are logged in as is a super administrator in X-CD, or that you have beeb given Kiosk Mode Access in the OnSite Module Settings
  3. Now you will need to select a printer to connect this device too
  4. Each one of your tablets should be wirelessly connected to one of your Zebra printers on site
  5. If you do not see any printers available to connect to, then your printers are not connected properly on site, either to the internet or to X-CDs cloud server. Please contact either your hardware rental company for setup support, or X-CD support in the case that the printers are connected to the internet on site, but you are not seeing them as options in the OnSite App




Session Scanning & Access Control

The OnSite Admin App allows staff to use the app to check attendees into session. This function can be further utilized for sessions (or events) that require a pre purchased ticket. In this scenario, the scanner (policing at the door), will scan an attendees QR code on their badge to identify whether the person has purchased access to the session/event
  1. In order for session access control (digital tickets) to work there are three requisites:
  2. the Session/Event must be created in the X-CD program module as a session. 
  3. The session must be flagged as a "Ticketed Session" 
  4. The registration options must be connected to the session, by checking off the Reg. Options For Access on the session details screen. 


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