Finding and Entering Office Hours

Finding and Entering Office Hours

Office hours are set in the speaker/submission module or speak to an admin about setting them up if that option is not available. 
Office hours once set create a room for your presentation/abstract/poster in the virtual conference. This room will be available/open for the duration of the conference, the office hours you schedule represents the hours you the presenter, plan on being in that room.
To Enter your office hours:
  1. Navigate to your presentation:
    1. Option 1:
      1. Click on your name in the right-hand corner and click My Account
      3. On the My Profile tab scroll to the Presentations Card
      4. Select the desired presentation 
      5. To join your Office Hours, located the blue box with the orange Join button. It will be located below your poster.
    2. Option 2 (if available):
      1. Click Program
      2. Click Office Hours filter
      3. In the search bar type your name or presentation name
      4. Select the desired presentation 
      5. To join your Office Hours, located the blue box with the orange Join button. It will be located below your poster.
  2. If you do decide to participate in your Office Hours video chat, please review the below tips in advance of your presentation. 
    1. Give access to your browser for the website to access your camera and microphone.
    2. Use an up-to-date version of Chrome (recommended), Firefox, or Safari. The application will not work on Internet Explorer or Microsoft Edge. 
    3. Ensure you do not have any corporate blocks, firewalls, or VPN on your computer.
    4. Your anti-virus may be blocking certain websites, please check if it is allowing
    5. Ensure the settings in the video chat application are using your correct microphone and webcam.
    6. If you follow all these steps, and you still cannot connect, it is a hardware issue, and we suggest trying another desktop or laptop computer.
    7. If you are having technical difficulties joining your Office Hours – please refer to the troubleshooting document

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