Mobile App Settings

Mobile App Settings

How to Choose an App Name?

Before building the app, add basic information. These are known as the "Settings".

Begin by adding the "App Name". This is the name of the app that will be displayed in the app stores.

App Names should be short and descriptive as it is often what people will search to find the app.

It is often good practice to include the year of the conference - E.g. "X-CD 2022"

  1. Click Dashboard
  2. Click Mobile App Management in the left side menu
  3. If there is more than one app defined, select the app from the dropdown menu
  4. Click App Settings in the horizontal menu
  5. Select App Settings
  6. Enter App Name
  7. Scroll down and Click Update Settings button to save the changes

What is an App Description?

The app description must be added at some point prior to submission to the stores.

This is the description that will be visible once people arrive at the app's store page.

  1. Click Dashboard
  2. Click Mobile App Management in the left side menu
  3. If there is more than one app defined, select the app from the dropdown menu
  4. Click App Settings in the horizontal menu
  5. Select App Settings
  6. Enter in App Description
  7. Scroll down and Click Update Settings button to save the changes

How to set what Displays in the App?

  1. Click Dashboard
  2. Click Mobile App Management in the left side menu
  3. If there is more than one app defined, select the app from the dropdown menu
  4. Click Program Settings in the Get Set section of the screen
  5. Scroll to bottom and Click Update Screen button to save the changes


The program screen will display 3 tabs:
  1. Data - loaded by default
  2. Menu - not used in mobile app
  3. Other Settings


Data
  1. If you have multiple modules it will ask for you to select the module
  2. Each of your submission modules will have their own display rules
  3. After selecting a module all your submission fields and submission steps will be displayed. 
  4. Under each field label are 2 dropdowns:
    1. Visibility
    2. Display Label
  5. Visibility allows you to set if you want it to be visible, who has access and when it can be accessed.
    1. Users must be logged in to see file attachments.
    2. Visible For All will allow users to access this content at any time
    3. Visible For All After Session allows users access to this content after the session starts
    4. Visible With Access allows for users that have access to this session. Ticketed sessions are a great use for this. Must be used with session access in the program module. These users can access content at any time.
    5. Visible With Access After Session allows for users that have access to this session. Ticketed sessions are a great use for this. Must be used with session access in the program module. These users can access after the session's start time.
    6. Not Visible the content of this field will not be visible in the mobile app.

  6. Repeat steps for all fields
  7. If you have multiple submission modules, repeat steps for all submission modules.
Other Settings
  1. Display Session Code - If you entered Session Codes for your sessions in the program module, choose whether to include them in the app or not.
  2. Display Room Names in Mobile App - This will display the room names in the mobile app.
  3. Authors to Include
    1. Choose which 'authors' to include in the app. Authors are the individual submitters for each submission.
    2. Just Presenter is the user marked as the presenter in the system.
    3. All Authors is all named authors, displayed in order as set in the submission system.
  4. Session Chairs - Choose whether to include session chair information.
  5. Display ID
    1. Choose whether any submissions IDs should be displayed in the app.
    2. Submission IDs are those that were auto-assigned by the system at the time a user submitted their submission.
    3. Program IDs are ones that have been defined via the Program Module.
  6. Print Field Labels - Labels appear before the submitted data.
  7. Submission Fields in App
    1. Choose which submission form fields will be visible from the app. Any field selected here will be made publicly visible in the app. It is common that your "abstract" or "presentation summary" field is made visible in the app.
    2. All fields selected are displayed in the order that they were presented on the submission form.
    3. All data that is included in all searchable in the app.
  8. Download Session Attachments -  Allow Attendees to download presentation attachments on the view screen of the attachment.
  9. Include Live Q&A on Discussion Board - Set To Display if to include the questions posted during your live stream in that session's discussion board.


How to Access the Mobile App Settings?

NOTE: This will only be accessible if the Mobile App has been purchased.

  1. Click Dashboard
  2. Click Mobile App Management in the left side menu
  3. If there is more than one app defined, select the app from the dropdown menu
  4. Click App Settings in the horizontal menu
  5. Select App Settings

How to Update My Mobile App with the Latest Program Changes?

  1. Updates should be processed automatically.
  2. If you do not see the updates please submit a support ticket.

I cannot seem to download a file from the Mobile App?

If there seems to be an issue downloading a file from within the Mobile App, it may be a problem with the file that was uploaded.

Often filenames that contain special characters or spaces will not upload properly and will cause this issue.

  1. Re-upload the file without special characters or spaces in the filename.
  2. Run the Update Session Data to refresh the program data in the mobile app.

How to Configure Mobile App Module Settings?

  1. Click Dashboard
  2. Click Mobile App Management in the left side menu
  3. If there is more than one app defined, select the app from the dropdown menu
  4. Click App Module Settings in the horizontal menu
  5. Select Module Settings
  6. Update the Module Settings
  7. Scroll down, click Save Settings button to apply changes

How to change the App menu background colour?

  1. Click Dashboard
  2. Click Mobile App Management in left side menu
  3. Click Module Settings
  4. Click Artwork and Conference Styling
  5. Enter a Hex Color Code or use the color picker in Primary Color

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