How to View Stats (e.g. Bounced vs Opened) for an Email that was Sent?

How to View Stats (e.g. Bounced vs Opened) for an Email that was Sent?

  1. Click Dashboard
  2. Click Email Management in the left side menu
  3. Click View Details button for the email message you want to view the Statistics for
    NOTE: This will open a dashboard with the Statistics tallied for the Email message. It may take approximately 48 hours after the message is sent for the statistics to be available.

The View Details button is located on the far right. Click View Details for the message you wish to view stats on.

NOTE: Under the Bounced column, click on a name to open the person's contact profile and view the email address that caused the bounce. In some causes, it may be a typo in the email address that may need to be corrected.

Eaxmple of the Email History Dashboard Screen:


    • Related Articles

    • Email History tab and Scheduled Emails tab

      Email History will allow you to view statistics of emails that and admin has sent or scheduled to send and/or view the email content. Click Dashboard Click Email Management in left-side menu Click Email History tab > this will display emails sent out ...

    • How to view the email history for a specific Contact?

      Click Dashboard Click Contacts Module in left side menu Search for the specific individual and click on the Manage button Click Contact History in the horizontal menu Click Email History tab Click on the Email Subject line to view the email content

    • Accessing Virtual Conference or Mobile App Stats

      Where to Find the Data Click Dashboard For the conference, click Event App link located under the Event Name From the top navigation bar click Statistics Select the corresponding tab to locate information Web Stats = from your Virtual Conference (VC) ...

    • Editing the E-Commerce Store Form

      How to Add/Edit Fields on the Store Form? Click Dashboard Click E-Commerce tab Click Manage Existing Stores icon Click on Store name Click Settings button Click Registration Setup in horizontal menu Select Registration Fields To add a new item, Click ...

    • Resending a previous email, deleting an email and editing the date/time of a scheduled email

      How to Edit / Change the Date / Time of a Scheduled Email? Click Dashboard Click Email Management in left-side menu Click Scheduled Emails tab Click Update button next to the scheduled email message, edit the message and/or select a new date / time ...