How to Unprocess and Delete a Processed Check Payment?
- Click Dashboard
- Click Attendee Module
- Click Manage button
- Located on the right side of the screen, in the Search field, enter the first few characters of the Attendee First or Lastname
- Click the Manage button for the Attendee
- Click Payments in the horizontal menu
- Select Manage Payment
- Click the Edit button beside the Check Payment
- On the far right side of the screen, select the Reverse Process Payment button
- This will set the Check payments as 'unprocessed'
- You may now delete the unprocessed check
- Click Payments in the horizontal menu
- Select Manage Payment
- Click the Edit button beside the Check Payment
- On the far right side of the screen, enter a Note above Delete Payment Button
- Click the Delete Payment button