How to Send a Password Reset link to Contacts

How to Send a Password Reset link to Contacts

  1. From Admin Dashboard
  2. Click Contacts from left-side menu
  3. Click Download button from Contacts Module on top
  4. Click the Contacts tab
  5. Click Go for the list you wish to send an email to e.g. All Contacts or All Contacts by group
  6. Click Send Email (You may need to click Advance if you are selecting another filter for the list)
  7. Update the Subject and draft the Message content.
  8. In the Message content, ensure to include the [ResetUserPassword] hotkey
    NOTE: When the email is sent, each user will receive a reset password link in the email message that will take them directly into a Reset Password screen in their own account.
  9. Click Preview Email
  10. Set Do you want to send this email now? = Yes
  11. Choose Set as Recurring Message = No
  12. Click Send Email button

    • Related Articles

    • How to Change a Password?

      NOTE: End users may click the Reset Password link on the login page which will email them instructions to reset their password. If they did not receive an email, the email may have been filtered into the junk folder or blocked by the mail server. A ...

    • How does a user reset their own password?

      Reset Password Link From the profile home login screen, the end user will click the Reset Password link located under the Login button After clicking the Reset Password link, a screen will open asking for user's Firstname, Lastname and Email address ...

    • How to Send a User a Login Link?

      Click Dashboard Click Contacts from left-side menu In the Search field, enter the first few letters of the first or last name to display a list of matches. Click the Manage button for the individual On the far right-side of the screen, locate and ...

    • How to send a user a login link to their Profile Home page

      Click Dashboard Click Contacts Module from left-side menu Search for the user then click the Manage button on the row the user appears on Click Email in the horizontal menu Compose an email message to the user and include the hotkey for the ...

    • How to Send An Email?

      From Admin Dashboard Click Contacts from left-side menu Note: If you wish to send to a specific individual, search for the person and click Email, then proceed to Step #6 Click Download button from Contacts Module on top Click the Contacts tab Click ...