How to See If Our System Can Issue Refunds Through X-CD?
If you select Refund Payments from the Payments menu and the message appears: Your site is not enabled for Refunds.
Refunding thru X-CD is currently only supported for those who are using Authorize.Net or Pay Pal or Moneris as their payment processor.
If you are using a different payment process, you will need to issue refunds outside X-CD and record the refund as a System Credit in X-CD.
If you have any questions, contact X-CD by submitting a support ticket.
How to record a Refund (Credit) for an Exhibitor Registration
If the Exhibitor module is is setup to issue refunds directly, then use the Refund Payment menu option in X-CD. If the Exhibitor module is not setup to issue refunds, then use Create Credit menu option and issue the refund amount through the payment ...
How to Apply a Credit for an Invoice (or Refund Check payments)?
Apply a Credit to an invoice when refunding an attendee's payment in part or whole for other forms of payment such as check or for systems that cannot issue a direct refund through X-CD. A Credit Note does not process the actual refund transaction, ...
How to Refund a Full / Partial Payment?
You may issue a refund directly using X-CD ONLY IF your payment processor is PayPal OR Authorize.net OR Moneris AND if X-CD has enabled refunding for your site. For those NOT using Paypal, Authorize.net or Moneris: 1. Login to your payment processor ...
X-CD for WordPress
What is this PlugIn? WordPress is a very popular website platform that your association may use for your own website. Many developers around the world contribute to the open source WordPress project by creating plugins or widgets for all WordPress ...
Linking Payment Gateway to X-CD
You will need to contact your Financial Service provider to obtain your API credentials. The API credentials will consist of an API username, API password and API signature. NOTE: the API credentials are different than your financial service / ...