How to Edit a Registration in the Onsite Module?

How to Edit a Registration in the Onsite Module?

Overview

You may manage all aspects of that attendee’s registration by clicking on the left menu item.

You may perform the following tasks:

  • Edit the attendee’s registration
  • Print a badge
  • Check-in the attendee to the conference (i.e. This marks the person as attended and you see stats on who attended)
  • Reverse a Check-in for an attendee
  • Edit the attendee’s profile. e.g. If badge name is incorrect, edit the name and reprint.
  • Process a payment

  1. When you enter the onsite registration module, you may access any registration by typing in the person’s attendee ID or entering a portion or all of their last name.
  2. Once you enter a name or partial name, you will either be taken directly to the attendee or provided a list of attendees that meets your search criteria.
    • If there are multiple attendees displaying, click on the row the attendee appears on to edit
  3. In the left-side menu, click Edit Registration
  4. Apply the changes to the Registration, by selecting Registration field items
    • If you wish to apply a discount, on the left side menu, select Discounts
    • Enter the Discount information by either selecting a pre-existing discount (if defined) or enter the value and information to apply a Manual discount.
  5. Scroll down, click Update Registration to save changes



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