How to cancel and delete an Exhibitor Registration?

How to cancel and delete an Exhibitor Registration?

In order to delete a registration, it must be cancelled first.

How to cancel an Exhibitor Registration?

This will remove ALL line items on the invoice, sets the invoice amount to zero and the registration status as cancelled.
  1. Click Dashboard
  2. Click Exhibitor module
  3. Click Manage button
  4. Click on row the Exhibitor appears on
  5. Click Admin in horizontal menu
  6. Select Cancel/Delete
  7. If applicable, apply a Cancellation Fee and/or Conference Credit
  8. Enter a reason for the cancellation in the Note
  9. Click Process Cancellation button


Once the registration has been cancelled, if there are no financial transactions recorded against it, it may be deleted.
You will not be able to delete a registration if there are financial transactions recorded against it.


How to delete an Exhibitor Registration?

  1. Click Dashboard
  2. Click Exhibitor module
  3. Click Manage button
  4. Click on row the Exhibitor appears on
  5. Click Admin in horizontal menu
  6. Select Cancel/Delete
  7. Select Remove Exhibitor button