How Do I log into the Mobile App?

How Do I log into the Mobile App?

First, you must ensure you have downloaded your conference's mobile app.

There are 3 options for logging into the app. 
  1. Email and Password
  2. Magic Login Link
  3. Scan QR Code
For all options, you will need the email address you used to register as an attendee for the conference. 

Email and Password

  1. For users that have an existing account with xcdsystem.com you can use your email and password.
    1. From the home screen click on Click to Log In below your conferences banner

    2. Enter the Email address you used to register for the conference and click Next

    4. Click Enter Password 

    6. Enter your password

    8. If you have forgotten your password try the magic login link option listed below.

  1. For existing or new users you can enter your email and click Email Me Magic Link
    1. From the home screen click on Click to Log In below your conferences banner

    2. Enter the Email address you used to register for the conference

    4. Click Email me Magic Link, the app will display a confirmation screen to prompt you to check your email.


    7. To utilize the Email me Magic Link option, you will need access to your email on the mobile device you are logging into. Access can be via app or browser. 
    8. Click on the email's automatic login link button, your device may ask what app you want to open it with, select the conference app.

Scan QR Code 

  1. Use the QR Code sent to your email prior to the conference.
    1. You must download the app and scan the QR code sent to your email with your phone's QR code scanner or the conference app's QR code scanner. 
      1. To use the app's QR code scanner, click Menu from the bottom navigation bar
      2. In the top right you may see a QR code icon, click the icon
        1. If you do not see the QR code scanner icon then this feature has been turned off and you will need to use your phone's default QR code scanner.

      3. You may need to give the app permission to access your camera.
      4. Bring up your custom QR code you received in an email on another device, mobile phone, computer, tablet etc.
      5. Scan the QR code.
    2. Scanning the QR code without the conference app will not work and will not download the app. 
    3. Your device may ask what app you want to open it with, select the conference app.




    • Related Articles

    • Why and How Do I log into the Mobile App?

      Why Log into the Mobile App? There are many benefits to logging into the mobile app: Create your own itinerary and have it saved. Message other attendees and receive messages. Access to presentation resources, if made available by the presenter. How ...

    • Updating Profile Settings in the Mobile App

      Download the app Log into the app, more information can be found here. Go to your profile by clicking your name on the home screen or clicking your profile picture from the left-hand menu that appears after clicking the menu from the bottom ...

    • Accessing Virtual Conference or Mobile App Stats

      Where to Find the Data Click Dashboard For the conference, click Event App link located under the Event Name From the top navigation bar click Statistics Select the corresponding tab to locate information Web Stats = from your Virtual Conference (VC) ...

    • What is the Rotation Speed of Ads in the Mobile App?

      Mobile app lobby/home screen ads will have a duration of 7 seconds.  Mobile app footer ads have a duration of 5 seconds

    • Creating Custom Program Filters in the Mobile App

      Custom Program filters can only filter: Session Type, Program Track or Tag Click Dashboard Click Event App under the conference name  Click Module Settings in Get Ready Click Program Click Menu from the horizontal tabs Click Add Menu Item Select your ...